What conditions do you treat?
We treat a range of Musculoskeletal And Neurological Conditions.
For Example: Muscle, Joint And Spinal Problems, Whiplash Injuries, Vertigo And Headaches, Sports Injuries, Arthritis And Degenerative Conditions, Work Related Disorders, Bells Palsy and many more.
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Do I need to visit my doctor first to get a referral for Physiotherapy?
No, you may self refer by contacting us directly either by telephone or e-mail. However, GP and Consultant referrals are also welcome.
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How long is each treatment session?
All of our sessions are 45 minutes long rather than the standard 30 minutes. This is so that we can deliver the level of service that you deserve.
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How many sessions will I need?
Most people tend to need between 6 and 8 sessions of treatment but this depends on the specific nature of your problem. Your Physiotherapist will be able to indicate how many sessions may be required following your assessment but ultimately the number of sessions needed, will depend on your progress.
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What should I wear?
Please wear comfortable clothing and be aware that as part of your Physiotherapy assessment and treatment you may be asked to undress. Please bring shorts if you have a lower limb problem and a vest if your problem is with you neck or upper limb.
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How soon after the onset of symptoms should I seek treatment?
We prefer to assess you as soon as possible but generally recommend an appointment at least 48 hours after an acute injury. Please feel free to ring for advice in the event of an injury and one of our Physiotherapists will be able to advise you what to do and when you should come in and see us.
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Are you registered with major health insurers?
Yes, we are recognised by all major health Insurers and health cash plans including: Aviva, AXA, Cigna, Vitality, Westfield & WPA.
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How do I pay?
Self Funding/Health Cash Plans: If you are self funding for treatment or claiming the cost from Health Cash Plans (i.e. Westfield) you will be asked to pay at the end of each treatment session.
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Can I park at the clinic?
Yes, there is FREE Car Parking available at our Wellness Centre and our Bingham Arena Clinic.
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When can I see you?
We appreciate you probably lead a very busy life so we are open 6 days a week Monday To Saturday. We offer both early and late appointments so that you can get help outside of your working hours. We can normally accommodate same day appointments.
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Is there a cancellation fee?
We operate a 48 hour Cancellation Policy. If you unable to attend your appointment please Contact Us on 01949 485084. We reserve the right to make a full charge for each missed appointment, late cancellation or changes without a 48 hours notice period.
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Will Physiotherapy help?
In the majority of cases we can help. However, if we do not think we can we will tell you and if necessary refer you to a Specialist, your GP or the most appropriate Health Care Professional.
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I have had treatment before and it has not worked. Why are you different?
We specialise In long-standing chronic and complex problems that remain resistant to treatment. Our ethos of a hands on Movement Based Approach to understand why you continue to have problems. We use treatments from a variety of disciplines to gain the result that you are looking for.
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What is the difference between Acupuncture and Dry Needling?
Acupuncture is a traditional Chinese medicine technique that focuses on balancing energy flow (Qi) by inserting needles at specific meridian points. Dry needling, on the other hand, is a modern treatment that targets muscle knots (trigger points) to relieve pain and tension.
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Does Acupuncture or Dry Needling hurt?
Most people experience minimal discomfort. Acupuncture needles are very fine and typically cause little to no pain. Dry needling may cause a slight twitch or muscle ache when the needle stimulates a trigger point, but this is temporary.
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Is Acupuncture or Dry Needling safe?
Yes, both are safe when performed by a trained professional. We use sterile, single-use needles to ensure hygiene and safety.
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How do I know if I need Physiotherapy for my injury?
If you experience persistent pain, swelling, limited movement, or difficulty returning to normal activities after an injury, physiotherapy can help. An Initial Consultation will determine the best course of treatment for a full recovery.
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Can Physiotherapy help with chronic Sports Injuries?
Yes! Many athletes experience chronic or recurring injuries. Physiotherapy addresses the root cause of chronic pain and helps you manage symptoms effectively for long-term relief.
